Privacy Policy

Last updated: August 2026

1. Who We Are

Gaia Cosmedical (we, us, our) operates the website gaiacosmedical.co.uk. We are a medical aesthetics clinic located at Unit 3, Kingfisher Park, Arlesey Road, Henlow SG16 6DD, United Kingdom. We are the data controller for any personal information you provide through this website.

2. Information We Collect

We collect the following types of information:

• Email address — when you subscribe to our newsletter through the Join the Family form.
• Analytics data — if you accept cookies, we collect anonymised usage data including pages visited, time on site, and how you found us (via Google Analytics 4). This data does not identify you personally.
• Cart data — items you add to your shopping cart are stored locally on your device (not on our servers).

3. How We Use Your Information

• Newsletter emails: To send you occasional updates, offers, and treatment information. You can unsubscribe at any time by emailing us.
• Analytics: To understand how visitors use our site so we can improve it — which treatments are most popular, where visitors come from, and how to serve you better.
• We do not sell, rent, or trade your data with any third party.

4. Cookies

Cookies are small text files stored on your device. We use the following cookies:

• Essential cookies: Cart functionality (localStorage), session preferences. No consent required.
• Analytics cookies: Google Analytics 4 (_ga, _ga_*). Only set if you click Accept All on our cookie banner.
• Consent cookie: Stores your cookie preference (gaia_cookie_consent) so we remember your choice for 365 days.

5. Third-Party Services

If you accept analytics cookies, Google Analytics 4 (operated by Google LLC) processes anonymised usage data on our behalf. Google may process this data in the United States under standard contractual clauses. You can read Google's privacy policy at policies.google.com/privacy.

6. Data Retention

• Newsletter emails: Stored indefinitely until you request removal.
• Analytics data: Google Analytics retains data for 14 months by default.
• Cookie consent: Expires after 365 days (or when you clear your browser cookies).

7. Your Rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you.
• Request correction or deletion of your data.
• Withdraw consent at any time (for analytics cookies, clear your browser cookies or email us).
• Lodge a complaint with the Information Commissioner's Office (ICO).

To exercise any of these rights, contact us at the details below.

8. Contact Us

For any privacy-related questions or data requests:

Email: info@gaiacosmedical.co.uk
Phone: 01462 380880
Address: Unit 3, Kingfisher Park, Arlesey Rd, Henlow SG16 6DD